Samsung is recalling millions of new Galaxy Note 7 smartphones after reports that the devices can catch fire while charging.
The Note 7 was unveiled just a month ago. Samsung said yesterday it had found a problem with the battery in some of the phones and was halting sales in 10 countries, including the U.S.
According to Samsung here have been 35 cases reported globally. The company is currently conducting an inspection with suppliers to identify possible affected batteries in the market.
It will offer customers a new product for free in the coming weeks to replace the 2.5 million Galaxy Note 7s that have been sold.
The company originally said it would take about two weeks to prepare the recall, but later announced Note 7 users in the U.S. can exchange their device for a Galaxy S7 or Galaxy S7 Edge, starting next week. It will also refund the cost of Note 7-specific accessories.
Samsung is giving Note 7 users a $25 gift card or bill credit for the inconvenience.
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