By Bishal Biswas
Mean Time To Repair is the average time taken to repair any system or its component. It is one of the important factors in businesses that determines the continuity of work. A lower MTTR is required for the continuity of operations. While a higher MTTR means more time taken to repair the components, which can increase the downtime. Here, we will discuss the five challenges that lead to an increase in MTTR. Let’s get in!
Complexity and dependencies
One of the biggest challenges that lead to an increase in MTTR is the complexity of modern systems. Today, the technology is really complex. The failure of one part of any system can affect the whole system. So, identifying the failure can be really difficult and time-consuming. It would require a detailed analysis through multiple layers of a complex system, increasing MTTR.
Third-party dependency
Dependency on third-party vendors can also lead to an increase in MTTR. When a component or system fails and is under the responsibility of an external party, the repair process can be delayed due to waiting for their response, parts, or expertise. You cannot repair the system until you get any repose and help from third-party vendors. For instance, if any piece of equipment breaks down, only the manufacturer can provide the repair. You will have to wait for the manufacturer’s help, which can increase the MTTR.
Lack of automation
Another challenge that can lead to an increase in MTTR is the lack of automation. Automated systems can quickly diagnose the problems. These systems are even capable of finding the root cause and solving the problem themselves. This automation is really helpful for businesses to work continuously. However, the lack of automation can cause a lot of trouble, as you may need professional help to solve the problem.
Incorrect diagnosis
Incorrect diagnosis can also lead to an increase in MTTR. When the root cause is not identified correctly, it can result in repeated failure of the system, which can increase the MTTR. So, to reduce the MTTR, it is important to diagnose the root cause properly from the start. Go here to Find your IP and ensure accurate diagnostics from the start.
Lack of parts or expertise
Lack of professional expertise and parts is another big challenge that increases the MTTR. If a required part is out of stock, it can result in delayed repair and higher MTTR. Moreover, without professional help, repairing the system is impossible, and if this help is unavailable, MTTR can increase.
