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Delta Airlines: Delays and Cancellation Update

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UPDATE: As of 3:00 PM EDT there were 28 delayed Delta arrivals and 45 delayed Delta departures showing on the flight status website for Orlando International Airport. Only a handful of flights show no delays. Only 4 flights had been cancelled.

Before heading to the airport check your flight status at Orlando International Airport here.

Delta is advising passengers that if your flight is canceled or significantly delayed, you are entitled to a refund. Even if your flight is not canceled, you may make a one-time change to your ticket without being change a fee. Use this link for details. Due to the heavy volume of calls, you may experience a busy signal and longer than expected wait times.

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UPDATE – As of 8:40 a.m. eastern time the Delta ground stop has been lifted and limited departures are resuming . Cancellations and delays continue. Customers heading to the airport should expect delays and cancellations.

According to Delta Airlines all flights were delayed beginning at 5:05 am this morning due to a power failure in Atlanta that resulted in computer outages and operations worldwide. All flight status systems, including airport screens were showing incorrect flight times. Customers heading to the airport should expect some delays.

Delta says that inquiries are high and wait times are long. Customer service agents are doing everything they can to assist. There may also be some lag time in the display of accurate flight status at delta.com, the Fly Delta App and from Delta representatives on the phone and in airport.

Before you head out check your flight status at Orlando International Airport here.

A travel waiver is in effect: http://www.delta.com/content/www/en_US/traveling-with-us/advisories/system-outage.html.

The Apopka Voice will be monitoring this situation and will post updates as more details are known.

 

Delta Airlines

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